Terms and Conditions

General Sales Terms and Conditions

  1. General Provisions

The present general sales terms and conditions (hereafter “General Sales Terms”) regulate the online purchase of products from the website www.allemandipasta.net (here after “the website”) in accordance with the Italian Legislative Decree 206/2005 and subsequent amendments and integrations (here after “Consumer Code”).

The seller of products and owner of the website is the company ALLEMANDI MAURIZIO with its legal head office in Strada delle Alpi 13, 12061 Carrù (CN) Italy – tax code: LLMMRZ75P10D205W, VAT No.: 02754110043, registered at the Italian Chamber of Commerce in Cuneo, REA Code: CN – 234465 – email address: info@allemandipasta.net .

The consumer who uses the website to buy online (hereafter “the Client”) must read carefully the present general sales terms, before confirming an order.

If the subject who purchases from the website asks for an invoice and/or is not a “consumer or user”, as per art. 3, comma 1, letter a) of the Consumer Code, the articles 7 and 8 about termination of the present general terms do not apply.   Contracts stipulated from the website are regulated by the present General sales terms, in respect of the Italian law and regulations. 

  1. Scegliere e ordinare i Prodotti

The specifications and the price of the products on sales on the website (hereafter “Product” or “Products”) are written on the specific page of the product.

The client will add the product in the cart, will confirm the present general sales terms, will fill in the details for delivery and invoicing (if applicable) and will select the desired payment mode.  The order will be valid, only after receiving via email a confirmation from the company ALLEMANDI MAURIZIO.

If one or more products are not available, the company Allemandi Maurizio will send an email to the client within the next 12 working hours, who will have the chance to confirm the delivery of the other available products or cancel the whole order.

Please check the accuracy of your personal data, communicating any inaccuracies in accordance with the Italian data protection law (Legislative Decree 633/72) and subsequent amendments, otherwise we will not accept any responsibility.

2.    Products information

 

Information and specifications about the Products are available, together with the products codes, on the website.

The picture of the products on the website has only a presentation scope, it is not a perfect representation of the product’s characteristics and qualities, but might differ in color and shape.  In case of differences from the picture and the Product sheet, the description of the product on the product sheet prevails.

3.    Terms of Delivery

All prices are inclusive of taxes as per Italian law.  All prices are in Euros.

  • Shipments in Italy: Throughout Italy the cost of shipping is 10 € per order.
  • Shipments abroad : The cost of shipping abroad vary according to the destination and will be produced after request of offer from the Client. Any fees for the storage of goods in case of unavailability for acceptance of delivery shall be borne by the buyer.

4.    Payment terms

  • PayPal
    Payment by credit card through the secure PayPal site.  After confirming the order , the customer will be redirected to PayPal’s site where you can make your payment with your account or using a credit card, also prepaid, or at least according to acceptance by Paypal mode and in compliance with the relevant conditions

5.    Shipment and Delivery .

The Products purchased on the Site will be delivered to the address indicated by the Consumer during the purchase procedure into ” Shipping data” field . All purchases will be delivered by courier (hereinafter , ” Courier ” ) from Monday to Friday , except holidays and national holidays. The company is not responsible for unforeseen delays.

6.    Termination and returns

The consumer has the right to terminate the purchase contract only and exclusively if the received product is not compliant di the order confirmation and the product sheet.  To exercise this right, the consumer must send a communication by registered letter, addressed to the supplier within 7 days from reception of the product.  After receiving the communication, the company will open a file to manage the return and will communicate to the client the return mode.  Termination is regulated by the following conditions:

  1. The law applies to the whole purchased product; Therefore, if the product is made by more components or parts, the return cannot apply to only a part of the purchased product.

II . In case of termination, the company Allemandi Maurizio will reimburse the customer the full amount of the returned goods, including shipping costs, if applicable, within 14 working days from the date of receipt of the notice of termination.  However, the company Allemandi Maurizio has the right of suspending the payment, until the products have been physically returned to it.  Refund will be carried out with the same payment mode, used by the client.

III . Also in order to ensure that the services of the refund within the meaning of article 6, the Products must be returned in the same box in which they were received, which must be packaged suitably to resist shipping by courier.
IV . In addition to the cases mentioned in the Introduction (customer not consumer and / or requiring the invoice) , the right of termination is excluded in the following cases, in accordance with art . 59 Legislative Decree 21/2014 :

– Order of customized products;

– Order of sealed products that are not suitable for return due to hygienic reasons or due to health protection or who have been opened after delivery.

Therefore, for reasons of hygiene and Consumer protection, the right of termination is applicable only for Products purchased on the Website which can be returned to the company Allemandi Maurizio and put back on the market without endangering the health of consumers.
In cases of exclusion of the right of termination, the company Allemandi Maurizio will return to the Customer the Products purchased by charging shipping costs.

7.    Warranty and Non Compliance

Il case of non compliance of the products sold by the company Allemandi Maurizio, the client will have to immediately contact the supplier by phone at the number 0039 017375577 or send an email to: info@allemandipasta.net

The sale of products are subject to the legal safeguards provided by Articles 129 , 130 and 132 of the Consumer Code . The Consumer is entitled, on his/her choice and provided that the type of products allows it, to the substitution of the product without any additional charge to the client.  The client forfeits such right, if he/she does not send notice to Allemandi Maurizio of the non-compliance of the product, within 7 days from the reception of the product.

8.    Errors and limitations of liability

The information on the product given through the website are constantly updated.  However, it is not possible to guarantee the complete absence of errors, for which the company Allemandi Maurizio cannot be deemed responsible, except in case of bad will or serious negligence.

The company Allemandi Maurizio reserves the right to correct possible errors or omissions also after the reception of the order, without further communication.

Except in case of bad will or serious negligence, the client has not the right of refund and the company has not liability.

9.    Complaints

Any complaint must be forwarded to the company Allemandi Maurizio using the email info@allemandipasta.net or by calling 0039 017375577 Monday to Friday , from 8.30 to 12.30  and from 14.00 to 17.00 excluding public and national holidays, or by registered letter to the following address: ALLEMANDI MAURIZIO Strada delle Alpi,13-12061 CARRU ‘ (CN)

The company is committed to reply to all requests within a maximum of 15 working days.

10.  Governing Law and Jurisdiction

The sale contract between the customer and the company Allemandi Maurizio is concluded in Italy and regulated by Italian law. For the resolution of disputes concerning the interpretation, performance or termination of these Terms and Conditions or individual purchase orders, if the Client is a consumer under the Consumer Code, the Court of the town of residence or domicile (if in Italy) will be exclusively responsible.  In all other cases, the competent Court will be that in Cuneo, any other possible competent Court excluded.
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Under article 1341 of the Civil Code the client declares to have read and accepted the following articles of the present General terms:  1 (General Provisions), 2 (products information), 3 (terms of delivery), 4 (payment terms), 5 (shipment and delivery), 6 (termination and returns), 7 (warranty and non-compliance), 8 (errors and limitation of liability), 9 (complaints), 10 (governing law and jurisdiction).